GENERAL INFORMATION

COVID19 NOTE *

Shipping Truck/Messenger/Will Call

* Due to the COVID-19 worldwide pandemic and for the safety and security of our customers and staff, Innovation Specialties has suspended all personal WILL CALL pickups indefinitely . However, customers may still schedule pickups on their own with any insured, licensed and bonded 3rd party common carrier such as (LTL, UPS Freight, Messengers, ect.). Once your order is confirmed ready for shipping please send a copy of the completed BOL or pick up number (provided by your carrier) to your customer service representative. Please make sure the contact name and phone number is listed on all BOL and messenger paperwork. To help avoid confusion in our shipping department and delaying your pick up please make sure the pickup driver references either your PO# or Innovations SO#.