• Merchandise found to be incorrect or defective due to factory error within 30 days from ship date, will be replaced or repaired at no additional cost after factory evaluation. No returns will be accepted without prior verbal return authorization from the factory and a written “authorization form” will be supplied for enclosure with the returned shipment. Credit will not be issued for merchandise returned without factory authorization.

  • All claims must be made within 30 days of receipt of merchandise. Products supplied are intended for immediate use and under no circumstances can claims be lodged beyond this timeframe. (Batteries will drain over time, hand sanitizers may leak, and all components just generally deteriorate with age and are effected by storage or transit conditions, temperatures and other variables beyond factory control).