Turbo24 (24 Hour Rush) Order Guidelines:

  • 1-DAY TURBO24 (24 HOUR RUSH)
  • Turbo24 is available for 1-color, 1-location and Laser engraving, and 4CP decoration methods on items designated on the website.
  • Turbo 24 pricing must be indicated on PO as special pricing and promotions do not apply. (Incorrect pricing on PO will slow process and may jeopardize rush ship date)
  • Print ready art and a complete purchase order must be received no later than 11:00 am PST. (art may be altered to meet factory printing specs to meet ship date without contacting distributor)
  • Order Submission Requirements:
    • Proof NOT Available
    • Email Rush Order: Send both the Order and Art to: Turbo24@innovation-line.com
    • Or Fax to: 310-390-5793 and Email art to Turbo24@innovation-line.com
    • Purchase Order must state clearly and in Bold text: TURBO24 ORDER
    • Email Subject line should include: TURBO24 ORDER, PO# and Distributor Name
    • Body of email must include Contact Information (i.e. contact person, cell phone number, email address, billing address
  • A formal Purchase Order must have complete information and include all of:
    • Item Number
    • Color
    • Quantity
    • Imprint instructions, including attached artwork
    • Complete Shipping Address
  • Missing information on your Purchase Order will result in delays in processing your order
  • After-hours contact person and direct cell phone number (for any questions that might arise)
  • No drop-ship locations
  • No typesetting
  • Account must be current and in good standing.
  • Must be an existing credit approved customer
  • Note: Turbo24 Rush order service must be requested at the time of original order placement. Standard in house service order cannot be converted to Turbo24 Rush.
  • Artwork Submission Requirements:
    • Email art to Turbo24@innovation-line.com
    • For specific art requirements, please see http://www.innovation-line.com/general_info.php
    • Camera ready/vector format. Sized to fit template located on the download tab. Factory may alter or adjust art as necessary to make legible and meet your deadline. No proof will be sent.
    • Factory may alter or adjust art as necessary to make legible and meet your deadline.
    • Emailed artwork must have PO number, distributor name & "Turbo24" in subject line.
  • Item and Quantity Guidelines/Restrictions:
    • 1,000 pieces or less – Printing 1-color / 1-location only
    • Colors cannot be assorted (sorry, counting and printing correct quantities on assortments adds time)
    • Closeout items do not qualify for Turbo24
  • Restrictions / Limitations:
    • Lanyards – 1,000 piece maximum
    • Epoxy dome, sand etch, personalizations and heat transfer are not available for Turbo24 Rush Service
    • No less than minimum available
    • Call factory to verify stock availability
  • Production Time Line:
    • Order and art received by 11 am PST will ship one days later. (i.e. orders received by Monday 11 am PST, will ship Tuesday 5 pm PST)
  • Terms:
    • Account must be current and in good standing
    • Must be an existing credit approved customer
  • Special Request:
    • Please contact our Sales Department with any questions.
  • Changes or revisions cannot be accepted once Order is placed
  • Weekends and holidays do not count as production days