SHIPPING INFORMATIONS
SHIPPING: Factory can only guarantee a delivery date based upon when the
merchandise leaves our warehouse. We will not be held responsible for any
consequences that result from freight carrier delays or failures. Distributor
is responsible for all shipping and freight charges FOB Factory at zip code
90230. Shipping instructions, method, delivery address and delivery date
must be clearly included on purchase order. Title to goods passes to
Distributor once we deliver the products to the carrier. Freight claims should
be filed with the carrier. Delays caused by carrier are not the responsibility
of the Factory and no refunds, credits or returns will be given if carrier is in
error. Factory often gets billed from common carriers when addresses are
wrong, residential deliveries are required or other mishaps occur because
proper ship to information was not provided. In such cases, Factory will send
a supplemental invoice to distributor for such charges.
EARLY SHIPPING:
Factory reserves the right to print and/or ship orders
earlier than requested on purchase order UNLESS purchase order clearly
states Do Not Ship Early. Factory cannot be held responsible if customer
requests changes to an order that has already been printed and/or shipped.
Postal service is discouraged but if distributor insists there is an additional
$35(Z) delivery charge to the Post Office.
INTERNATIONAL SHIPPING:
Distributor is responsible for all taxes, duties and
other levies or costs associated with the shipment. Factory is not responsible
for delays in customs or shipment delivery delays. We cannot estimate any
international shipping costs. A 3rd party freight account and recipient phone
number are required for all international shipments.
Insurance and Handling Charge:
$2.50 (Z) per carton will be added to
the invoice. All prices shown in the catalog are FOB Los Angeles, CA. Freight,
Insurance and handling charges per carton will be added to the invoice.
Drop Shipments:
A $7.00 (Z) for domestic destinations, $10.00 (Z) for
international destinations, for EACH location after the first, will apply, in
addition to the freight/handling charges.
Third Party Billing:
There is a $2.50(z) charge per carton for 3rd party
billing shipments. If the billing charges are refused or confused, the carrier
bills back the charges to Factory’s account. In this case, Factory will invoice
the distributor for the shipping charges plus a $25(G) service charge. If
factory mistakenly fails to use the 3rd party account provided, distributor
must still pay the freight charge. We are not responsible for insurance on
these shipments.
Shipping Weights and Freight Estimates:
Weights shown in the catalog
are only estimates. Shipping weights may vary and the factory cannot be
held responsible. Larger items packed in oversize cartons (like wall clocks or
clipboards) may vary greatly from the actual product weight. Variances will
occur due to product density, packaging and dimensional shipping weights.
Innovation Line cannot be held responsible for differences in final freight
charges versus any quoted freight.
Returns and Claims:
Merchandise found to be incorrect or defective due
to factory error will be replaced or repaired at no additional cost. All claims
must be made within 30 days of receipt of merchandise. No returns will be
accepted without a prior verbal return authorization from the factory and a
written “authorization form” which will be sent to you and must be enclosed
in the master carton. No credit will be issued for merchandise that is not
authorized to be returned to factory.
Warranty:
All products are warranted for one year from purchase against
defects in material and workmanship when they are used as intended. We
will repair or replace any warranted products. Certain products are made of
natural materials or are hand made, and will vary slightly from item to item.
Batteries are included with all electronic items.
Trademark Notice:
All artwork, designs, and trademarks imprinted on
the products displayed in this catalog are reproduced only as examples
of the type and quality of the decorated items available from our line
of products. They are not intended to represent that the products are
either endorsed by or produced for the owners of the artwork, design or
trademark.
Authorization & Indemnification:
By placing an order with Innovation
Line, Distributor represents and warrants that Distributor has the authority
to order, purchase and/or distribute merchandise containing the names,
trademarks, logos, copyrights, etc., identified and/or submitted with the
order. Distributor also agrees to indemnify, defend and hold harmless
Innovation Line, it’s affiliates and representatives, from and against all
claims, liabilities and expenses (including attorney’s fees), arising out of
or related to an actual or alleged infringement or misappropriation of any
trademark, copyright or any other proprietary right of such merchandise.
This provision will remain in effect after delivery of the order.
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